Question 1

How do I clean my HiFiver?

Accepted Answer

We suggest cleaning with soap and water. Avoid using substances on the HiFiver that you wouldn’t use on your own skin. For safety, test the cleaning solution on a small, hidden section first—such as beneath the sleeve—to observe any reaction.

Question 2

Can I change the sleeve?

Accepted Answer

Please view our page about Custom Sleeves.(https://hifiver.com/custom-sleeve)

Question 3

What is the HiFiver hand made of? Is it safe to touch?

Accepted Answer

The HiFiver hand is made of a food-safe, skin-safe, high quality silicone. If you have an allergy to silicone, you should avoid this product.

The HiFiver should be cleaned regularly. Treat it like your own hands.

Question 4

How does customization work?

Accepted Answer

Please view our Customization page.(https://hifiver.com/customization)

Question 5

How do I mount or install the HiFiver?

Accepted Answer

Please view our Installation page.(https://hifiver.com/installation)

Question 6

How strong is the HiFiver?

Accepted Answer

It's very durable. After testing the HiFiver with thousands of high fives, it's shown minimal or no distortion. However, as a wall-mounted item, it could bend or break if you use too much force. Applying pressure by hanging, pushing, pulling, or anything beyond a standard high five might damage it. If the arm gets bent from rough use, you can usually straighten it out by holding the HiFiver firmly and bending it back. If your HiFiver can't be easily repaired, we sell replacement parts in our Online Store.(https://hifiver.com/store)

Question 7

Do you offer replacement parts?

Accepted Answer

Things happen. We get it, and we aren't going to make you buy an entirely new product. You can find most of the parts in our Online Store.(https://hifiver.com/store) If you don't see what you're looking for, Contact Us.(https://hifiver.com/contact-us)

FAQ